Legal

Website Terms & Conditions

Effective: August 25, 2026·Last updated: August 25, 2026

These Website Terms and Conditions (“Terms”) govern your access to and use of the website, online loan application, borrower portal, and related online services (collectively, the “Website”) operated by Pelican Realty Capital, LLC (“Company,” “we,” “us,” or “our”).

Please read these Terms carefully before using the Website. By accessing or using the Website, submitting an inquiry, creating an account, or submitting a loan or financing request, you agree to these Terms.

If you do not agree to these Terms, you should not use the Website or submit information through it.

1. Our Services

Pelican Realty Capital, LLC provides real estate lending, mortgage lending, loan origination, loan brokerage, financing, and/or related financial services as applicable to the Company's business and licenses.

Through the Website, users may be able to:

  • Request information about financing
  • Submit loan inquiries or applications
  • Provide borrower, guarantor, property, and business information
  • Upload financial and supporting documentation
  • Communicate with our loan officers and other representatives
  • Obtain information regarding available loan programs
  • Provide information required for underwriting and due diligence
  • Access other lending-related services

Use of the Website does not guarantee that you will qualify for or receive financing.

2. No Guarantee of Loan Approval

Submission of an inquiry, application, or other information through the Website does not constitute approval, commitment to lend, loan commitment, or guarantee of financing.

Any financing is subject to applicable underwriting requirements, verification of information, satisfactory due diligence, property eligibility, credit approval, valuation, title review, available capital, applicable law, and final approval.

Loan programs, interest rates, fees, terms, loan-to-value requirements, debt-service requirements, underwriting standards, and other conditions may change without notice, subject to applicable law.

Only a written commitment or agreement executed by an authorized representative of the Company shall constitute a binding commitment, to the extent provided in that document.

3. Information You Provide

You agree that information submitted through the Website will be accurate and complete to the best of your knowledge.

Information submitted in connection with a financing request may include sensitive and nonpublic personal information, including:

  • Full legal name
  • Date of birth
  • Social Security number or taxpayer identification number
  • Government-issued identification
  • Residential and business addresses
  • Telephone numbers and email addresses
  • Employment information
  • Income information
  • Bank account and asset information
  • Bank and brokerage statements
  • Tax returns and tax transcripts
  • Personal and business financial statements
  • Credit information
  • Existing debt and mortgage information
  • Property ownership information
  • Business financial information
  • Other documentation reasonably required to evaluate or process a financing request

You represent that you are authorized to provide any information and documentation submitted through the Website.

4. Social Security Numbers and Sensitive Information

We may request Social Security numbers, taxpayer identification numbers, financial account information, credit information, and other sensitive information when reasonably necessary to evaluate, process, underwrite, close, service, or administer a financing request.

Such information may be used for legitimate lending and financial-service purposes, including:

  • Identity verification
  • Credit evaluation
  • Fraud prevention
  • Underwriting
  • Verification of income and assets
  • Compliance with applicable laws and regulations
  • Loan processing
  • Loan closing
  • Loan servicing
  • Other purposes described in our Privacy Policy and applicable financial privacy notices

Our collection, use, storage, and disclosure of personal information are further described in our Privacy Policy and other applicable privacy notices.

5. Credit Reports and Verifications

Where you provide the required authorization, the Company and/or its authorized service providers, lenders, investors, or other parties involved in evaluating your financing request may obtain information necessary to evaluate the transaction as permitted by applicable law.

Depending upon the transaction and authorization provided, this may include credit reports, credit scores, identity verification, fraud screening, employment verification, income verification, asset verification, and other financial or background information.

Any authorization to obtain a consumer report that is legally required to be provided separately from these Terms will be presented separately.

6. Privacy

Your privacy is important to us.

Our collection, use, disclosure, retention, and protection of personal information are governed by our Privacy Policy and any additional financial privacy notices applicable to your relationship with us.

By using the Website, you acknowledge that you have been provided access to our Privacy Policy.

Where applicable, additional notices may be provided pursuant to the Gramm-Leach-Bliley Act (“GLBA”), Regulation P, state privacy laws, or other applicable laws and regulations.

7. Information Security

We maintain administrative, technical, and physical safeguards designed to protect personal and sensitive information from unauthorized access, acquisition, disclosure, alteration, destruction, or misuse.

However, no Internet transmission, electronic communication, or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of usernames, passwords, access codes, and other credentials associated with your account.

You agree to notify us promptly if you become aware of unauthorized access to your account or information.

8. Electronic Communications

When permitted by applicable law and subject to any required consent, you may receive communications electronically regarding your inquiry, application, transaction, or account.

Electronic communications may include emails, electronic documents, disclosures, notices, and other transaction-related communications.

Where legally required, consent to receive records and disclosures electronically will be obtained through a separate Electronic Communications and E-SIGN Consent containing the disclosures required by applicable law.

9. Telephone and Text Communications

By providing a telephone number, you authorize us to contact you at that number regarding your inquiry, application, loan, transaction, or account as permitted by applicable law.

Marketing calls or text messages requiring separate consent will be subject to any consent requirements imposed by applicable law.

Consent to receive marketing communications is not a condition of obtaining a loan or other financial product where prohibited by law.

10. Third-Party Service Providers

We may use third-party service providers to facilitate lending and Website operations.

Depending upon the services requested, these parties may include:

  • Credit reporting agencies
  • Identity verification providers
  • Fraud prevention providers
  • Banks and financial institutions
  • Mortgage and private lenders
  • Loan investors
  • Appraisers
  • Appraisal management companies
  • Title and escrow companies
  • Closing attorneys
  • Insurance providers
  • Loan servicers
  • Document management providers
  • Data and cloud hosting providers
  • Other professional and technology service providers

Information may be provided to such parties as permitted by law and as described in our applicable privacy notices.

11. No Financial, Legal, Tax, or Investment Advice

Information provided through the Website is for general informational purposes and does not constitute legal, tax, accounting, investment, or financial-planning advice.

You should consult appropriate professional advisors concerning your individual circumstances.

12. Rates, Terms, and Website Information

We attempt to provide accurate information on the Website, but we do not guarantee that all information is complete, current, or error-free.

Interest rates, loan programs, fees, underwriting criteria, loan-to-value ratios, debt-service coverage requirements, and other terms displayed on the Website are illustrative unless expressly identified otherwise.

Rates and terms are subject to change, borrower qualification, property qualification, underwriting, market conditions, and availability.

13. Acceptable Use

You agree not to:

  • Submit false, fraudulent, misleading, or unauthorized information
  • Impersonate another person or entity
  • Submit another person's Social Security number or financial information without authorization
  • Attempt to gain unauthorized access to the Website or another user's information
  • Introduce malware, viruses, malicious code, or other harmful technology
  • Interfere with Website security or operation
  • Use automated systems to improperly access, scrape, copy, or interfere with the Website
  • Use the Website for unlawful or fraudulent purposes
  • Violate applicable laws or regulations

We may restrict or terminate Website access when we reasonably believe these Terms have been violated.

14. Intellectual Property

Unless otherwise indicated, Website content, including text, graphics, logos, designs, software, and other materials, is owned by or licensed to the Company and is protected by applicable intellectual property laws.

You may use Website content for personal or legitimate business purposes related to evaluating or obtaining our services. You may not reproduce, distribute, modify, sell, or commercially exploit Website content without our prior written permission, except as permitted by law.

15. Third-Party Websites

The Website may contain links to third-party websites or services.

We do not control and are not responsible for the availability, content, privacy practices, security practices, products, or services of third-party websites.

Your use of third-party websites is subject to their respective terms and privacy policies.

16. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

WE MAKE NO WARRANTY THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR FREE FROM HARMFUL COMPONENTS.

NOTHING IN THIS SECTION LIMITS RIGHTS OR WARRANTIES THAT CANNOT LAWFULLY BE DISCLAIMED.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AND AGENTS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from claims, liabilities, damages, and reasonable costs arising from your unlawful use of the Website, your intentional submission of false or unauthorized information, or your material violation of these Terms.

19. Record Retention

Information and documents submitted through the Website may be retained in accordance with our record-retention policies and applicable federal and state laws.

Information may therefore be retained after a loan application is withdrawn, denied, closed, funded, sold, paid off, or otherwise completed when retention is required or permitted by law.

20. Governing Law

These Terms shall be governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except to the extent federal law or another jurisdiction's law applies and cannot legally be waived.

Any venue, jurisdiction, arbitration, or dispute-resolution provisions applicable to a particular loan or transaction may be established separately in the applicable loan documents or other written agreements.

21. Changes to These Terms

We may update these Terms periodically to reflect changes in our services, technology, business practices, or applicable law.

Updated Terms will be posted on the Website with a revised “Last Updated” date.

Where required by law, additional notice or consent will be provided before material changes become effective.

22. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by applicable law.

23. Entire Agreement

These Terms govern use of the Website but do not replace or modify the terms of any loan application, loan commitment, promissory note, mortgage, deed of trust, security agreement, guaranty, brokerage agreement, disclosure, privacy notice, or other transaction-specific agreement.

If a transaction-specific agreement conflicts with these Terms concerning the applicable transaction, the transaction-specific agreement will control to the extent of the conflict.

24. Contact Information

Questions regarding these Terms may be directed to:

Pelican Realty Capital, LLC
Attn: Compliance Department
Email: info@prcap.org
Website: www.prcap.org

Important Regulatory Notice

These Website Terms and Conditions are intended to establish general terms governing use of the Website. They do not constitute all disclosures, authorizations, notices, or agreements that may be required in connection with a loan application or financial transaction.

Depending upon the Company's activities and the type and location of the financing, additional federal or state disclosures, notices, licenses, authorizations, and agreements may be required.